Jib SFDC

Verint is a SAAS company. I was brought in to develop PMO using cloud deployments as the benchmark. Deployed Callidus Cloud and SFDC Financial Force. Completed hands-on Salesforce tasks to augment team capabilities.

Salesforce Deployment, Verint, Alpharetta, GA
May 2013 - Jan 2016

Verint is a SAAS company. I was brought in to develop PMO using cloud deployments as the benchmark. Deployed Callidus Cloud and SFDC Financial Force. Completed hands-on Salesforce tasks to augment team capabilities.

Full life cycle deployment - SFDC
  • Completed project go live within time, migrating two business units in phases. Increased user adoption through training and post-go-live improvements.

  • Developed and executed project initiation, stakeholder communication, project plan and deployment methodology. Created SFDC instance plan, testing scope and test data injection strategies. Aligned change sets and instance propagation plan between development and production environments.

  • Participated in post-production stabilization using Scrum methods.

Customization and Process Automation
  • Explicitly worked on custom objects, pick-lists, page layouts, email services, approvals, workflow alerts and actions, approval process, validation rules.

  • Maintained profiles, permission sets, roles and users.

Reports and Dashboard
Data Management
  • Reconciled legacy data and converted data in salesforce. Developed reports to reconcile billing, projects, hrs., tasks and milestones.

  • Experience in implementing data migrations and data maintenance using Data Loader. Extract, Insert and upsert of user, projects, tasks, milestones and percentage completion using external ids like emails, project ids, task id.

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